Privacy policy

Introduction

At Fribol ApS (“Fribol®”, “we”, “us”, or “our”), we take the protection of your personal data seriously. This privacy policy explains how we collect, use, store, and share your information when you visit our website www.fribolshop.com and any associated pages (hereinafter collectively referred to as the “Website”).

This policy may not cover all processing activities. Additional terms (e.g. in connection with competitions or purchases) may apply in specific situations.

“Personal data” means any information that can directly or indirectly identify you as a person.

This policy has been prepared in accordance with the EU General Data Protection Regulation (GDPR). The relevant legal basis may vary depending on the specific context.

Data controller and contact

Fribol / HH Bolcher ApS is the data controller for the processing activities described in this privacy policy.

Contact details:
HH Bolcher ApS
Udklitvej 31
DK9690 Fjerritslev

Denmark

VAT no.: DK41445998
Email: info@fribol.dk

Phone: +45 2893 2972

You are welcome to contact us if you have any questions about how we process your personal data.

What personal data do we collect and why

We process personal data in the following situations:

When you visit our Website
When you contact us via form, email, or phone
When you participate in competitions or campaigns
When you shop in our webshop

When you visit the Website, we collect technical information automatically sent by your browser:

IP address
Browser and device type
Operating system
Language settings
Date and time of visit
Pages visited
Referring address (how you found us)

We also use cookies. Read more in our cookie policy.

When you contact us, participate in competitions, or make purchases, we may collect:

Name
Address
Email and phone number
Payment information (for purchases)

Purpose and legal basis

We process your personal data for the following purposes:

To provide our products and services (Art. 6(1)(b) GDPR)
To respond to inquiries (Art. 6(1)(b) GDPR)
To manage competitions and marketing activities (Art. 6(1)(a) and 6(1)(f) GDPR)
To analyse and improve our Website (Art. 6(1)(f) GDPR)
To comply with legal obligations (Art. 6(1)(c) GDPR)

If you have given consent (e.g. for newsletters), you may withdraw it at any time.

Marketing activities and competitions

We occasionally run campaigns, competitions, or giveaways on our Website and social media. To participate, you must provide personal data such as name, address, email, age, and similar information, as specified in the applicable participation terms.

The data is used to manage the campaign, select winners, and comply with legal requirements.

If we use external partners (e.g. agencies), we enter into data processing agreements to protect your data. Specific participation terms may apply and take precedence over this policy.

Customer inquiries

When you contact us via contact form, email, or phone, we use the information you provide (e.g. name, email, phone number, address) to respond to your inquiry, complaint, or comment. The information is only used to handle your case and is stored only as long as necessary or required by law. If relevant, we may share your information with distributors or logistics partners.

Disclosure of personal data

We only share your data when necessary and lawful:

IT providers (hosting, email systems)
Payment providers and webshop platforms (e.g. Wix)
Shipping companies
Marketing partners
Public authorities if required by law

We ensure that our data processors comply with GDPR through data processing agreements.

Use of cookies

We use cookies and similar technologies to improve user experience, analyse traffic, and customise content.

We use, among others:

Google Analytics
Google Ads and/or Meta Ads
YouTube for video content
Meta (Facebook and Instagram)
LinkedIn

You can manage your cookie settings via our banner or browser. Read more in our cookie policy.

Digital services and social media

We use various digital services on our Website and social media. We have agreements with providers to ensure compliance with data protection legislation.

Fribol® has official pages on Facebook, Instagram, YouTube, and LinkedIn. We have limited control over how these platforms process your data, but we work to ensure compliance. Read more in each platform’s own privacy policy.

We may also embed social media content and videos and use marketing cookies on the Website.

Google LLC

We use, among others, Google Tag Manager, Google Analytics, Google Ads, and YouTube. Google Analytics anonymises IP addresses by default. Cookies are used for analytics and targeted advertising. You can read more in Google’s own privacy policy.

Google Tag Manager – used for efficient management of website tags and marketing scripts. The service itself does not collect personal data but may activate other tags that do.

Google Analytics – used to analyse user behaviour and improve our website. It uses cookies and anonymises your IP address before storage. It records, among other things, page visits, user interactions, and general location (e.g. country/city).

Google Ads – used to display targeted advertisements across Google’s advertising network. Cookies are used to measure ad performance and for remarketing (e.g. showing ads to users who previously visited our website). These cookies do not identify you personally.

YouTube – used to embed videos on our website. When you play an embedded YouTube video, information such as your IP address may be transmitted to Google’s servers in the United States. If you are logged into your Google or YouTube account, your viewing activity may be linked to your profile. You can avoid this by logging out before playing videos.

For details on how Google processes data, you can visit Google’s privacy policy and privacy controls.

Wix

Our webshop is built on Wix. When making purchases, your information (e.g. name, contact details, and payment data) is processed by Wix.com, which complies with international data protection standards.